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ABOUT US

Daniels Security Systems is comprised of experienced certified individuals knowledgeable in many facets of today’s integrated technologies. A forefront leader in drive-thru and express ordering communications with professional training and on-site experience in speed-of-service technologies.

Our experts include over 40 years of field experience including IT management with both intra and inter network structures including point-to-point and vpn job-site environments.

Daniels Security Systems combines these skills in today’s demanding area of loss prevention and time management while maintaining order accuracy with visual drive-thru interfaces. Providing a much needed dimension in today’s fast service market.

OUR HISTORY IS OUR MISSION.

Daniels Security Systems is comprised of experienced certified individuals knowledgeable in many facets of today’s integrated technologies. A forefront leader in drive-thru and express ordering communications with professional training and on-site experience in speed-of-service technologies too.


Our experts include over 40 years of field experience including IT management with both intra and inter network structures including point-to-point and vpn job-site environments.


Daniels Security Systems combines these skills in today’s demanding area of loss prevention and time management while maintaining order accuracy with visual drive-thru interfaces. Providing a much needed dimension in today’s fast service market.


Daniels Security Systems has been serving New England businesses since 1995. Family owned and operated to maintain a higher level of client retention through personalized service and onsite systems familiarity.


Licensed and certified by the industry leaders in Drive-Thru Communications Systems, 3M® and HME®, provides Daniels Security Systems a unique opportunity to implement future technologies today.


Daniels Security Systems has been selectively chosen from thousands of security and communications firms for their industry leading attention to detail and superior installations with unparalleled customer service and support.


Daniels Security Systems has proven to be a leader in digital security surveillance since 1999. Designing and implementing computer based technologies with CCTV video and audio recording devices years ahead of the industry competition.


Today Daniels Security Systems is fully trained and certified by many of the, now, world leaders in the field of video surveillance and data retention, including Aver Media® Systems, HIKVision® Digital and March Networks®.

LIFE SAFETY SYSTEMS

  • FIRE-LITE®


    Daniels Security Systems exclusively uses Fire-Lite® Alarm Panels, part of the Honeywell™ Automation and Control Solutions business group. A global leader in providing product and service solutions that improve efficiency and profitability while supporting regulatory compliances and maintaining safe, comfortable environments in homes, businesses and industries.


    Founded in 1952, Fire-Lite® was the first company to introduce addressable fire alarm systems to the market. Today, Fire-Lite® manufactures low-to-mid sized fire alarm control communicators, remote power supplies, annunciators and voice evacuation products.


    More information on Fire-Lite® products by Honeywell™, cut-sheets, brochures and to download manuals visit their website Fire-Lite®.

    HONEYWELL™ FIRE-LITE® WEBSITE
    https://www.firelite.com/
  • DSC®

    Daniels Security Systems exclusively uses the DSC® PowerSeries™ alarm panels to capture the flexibility of a modular, hardwired system with the simplicity of a wide range of wireless devices and peripherals, resulting in a ground-breakingly comprehensive and versatile hybrid system suited for small business structures through to large-scale commercial applications.

    More information on DSC® products by Tyco™, cut-sheets, brochures and to download manuals visit their website DSC®.

    TYCO™ DSC® WEBSITE
    https://www.dsc.com/
  • ALULA® formerly IP Datatel™

    coupling the DSC® PowerSeries™ innovative systems with Alula® BAT-Connect™ formerly IP Datatel™ branded communications products provides Daniels Security Systems a cost-effective solution for home automation and access control utilizing existing systems as well. Alula® BAT-Connect™ formerly IP Datatel™ designs innovative, future-forward Cellular and Internet connected alarm communication devices, wireless alarm panels, and cloud video offerings for the security and home automation industries that are sold and installed by independent dealers nationwide. Alula® BAT-Connect™ was formerly IP Datatel™ and was formed in 2007 to help the alarm monitoring industry move from the traditional analog phone lines, used to monitor alarm systems for consumers and businesses, to digital and over-the-air decvices.

    More information on Alula® BAT-Connect™ formerly IP Datatel™ products, cut-sheets, brochures and to download manuals visit their website Alula®.

    ALULA®
    https://alula.net

SURVEILLANCE SYSTEMS

  • MARCH NETWORKS®

    March Networks® is a leading provider of IP video software and systems, Daniels Security Systems is a certified partner with Dunkin’ Brands® as a CSP (Certified Solutions Provider). Equipped with a wide arrangement of specialized tools March Networks® is transforming video security into usable business intelligence.


    March Networks® provides the tools Daniels Security Systems needs to enhance security, mitigate risk, and reduce losses from theft and fraud. Delivering the true power of video with integrated applications that let our clients see what’s happening in their organization, and make informed decisions to improve performance and profitability.


    More information on March Networks® products, cut-sheets, brochures and to download manuals visit their website March Networks®. 

    MARCH NETWORKS®
    https://www.marchnetworks.com/
  • HIK VISION® U.S.A

    As Aver Media® shifts corporate focus and future development towards the 4K broadcast market and live streaming events arena, HIKVision® is soaring towards success in the surveillance industry. The benefits of security focused solutions within the same high-definition and 4K market technologies is proving to be a much sought after need and/or desire in todays retail management and loss prevention infrastructures.


    According to yearly independent research data from IHS Markit, HIK Vision® accounted for 19.5% of market share in global video surveillance industry in 2015, up from 4.6% in 2010, and has been ranked the No.1 market share leader globally for video surveillance equipment for five consecutive years. In 2015, HIK Vision was ranked first in EMEA market with 12.2% market share, and was ranked second in Americas market with 7.3% market share. 


    More information on HIK Vision® products, cut-sheets, brochures and to download manuals visit their website HIK Vision® U.S.A.

    HIKVISION® U.S.A
    https://us.hikvision.com/en
  • AVER MEDIA®

    Aver Media® NVRs offers a full range of integration possibilities. Aver Media® NVRs and Hybrid NVRs effortlessly, regardless of whether they are analog or digital, utilizes video intelligence security software that saves storage space and allows for effective incident retention.


    Remote management of NVRs, using central management software, creates smart surveillance solutions for those who need a centralized security center. Aver Media® video management software allows monitoring of up to 36 cameras live from your centralized security center.


    Aver Media® free mobile apps allow remote access from handheld devices using HD quality video streams.


    More information on Aver Media® products, cut-sheets, brochures and to download manuals visit their website Aver Media® Surveillance. 

    AVER MEDIA®
    https://surveillance.aver.com/lines/video-surveillance-management

DRIVE-THRU COMMUNICATIONS

  • 3M™ G5™


    Daniels Security Systems is a full service solutions provider for 3M® Drive-Thru Intercom Systems and Headsets. Sales, installation and support services. 


    The 3M® Drive-Thru System G5™ is the newest drive-thru system delivering superior sound clarity and a host of productivity-enhancing features including dual-lane capability in one basestation, modular headset design that allows DIY in-store repairs, smart battery technology, integrated storage and battery charging, vehicle detection lights and more.


    More information on 3M® G5™ products, cut-sheets, brochures and to download manuals visit their website 3M® G5™

    3M™ G5™
    https://www.3m.com/3M/en_US/company-us/all-3m-products/~/All-3M-Products/Commercial-Solutions/Drive-Thru-Communication-Systems/Headset-Systems/?N=5002385+8709314+8710801+8711017+8733228+3294857497&rt=r3
  • 3M™ XT-1™


    Daniels Security Systems is a full service solutions provider for 3M® Drive-Thru Intercom Systems and Headsets. Sales, installation and support services. 


    The 3M® Wireless Communications System XT-1™ has improved audio clarity and background noise reduction in a proven wireless communications system. Designed specifically for the needs of quick service restaurants.


    More information on 3M® XT-1™ products, cut-sheets, brochures and to download manuals visit their website 3M® XT-1™

    3M™ XT-1™
    https://www.3m.com/3M/en_US/company-us/all-3m-products/~/All-3M-Products/Commercial-Solutions/Drive-Thru-Communication-Systems/Headset-Systems/?N=5002385+8709314+8710801+8711017+8733228+3294857497&rt=r3
  • HME® EOS | HD®


    Daniels Security Systems is fully trained, certified and authorized for self-install purchases through HME® Direct. Daniels Security Systems is a licensed installer, but not a distributer of HME® products.


    HME® is our preferred Drive-Thru product distributor. If you would like purchasing information via HME® Direct you may call Daniels Security Systems for contact Names and Numbers with HME® and simply inform your sales representative that the install will be performed by Daniels Security Systems.


    More information on HME® EOS | HD® products, cut-sheets, brochures and to download manuals visit their website HME® EOS | HD®

    HME® EOS | HD®
    https://www.hme.com/qsr/drive-thru-headsets-EOS-HD/

SPEED OF SERVICE SOLUTIONS

  • ACRELEC® Q-TIMER™


    The QTimer® by HyperActive™ was once coupled with the 3M® series of Drive-Thru Communications Systems. Since it’s release the QTimer®, along with HyperActive™ themselves, has been acquired by Acrelec America®. Acrelec America® is a world leader in Kiosk and Video Menu Display Systems for QSR (Quick Service Restaurants).


    Daniels Security Systems is an authorized Sales, Installation and Service provider for Acrelec America®.


    The QTimer® is the leading real-time drive-thru management system in the world. It integrates with virtually every point of sale systems providing valuable insight to menu items, order size and bottlenecks that may be causing slowdowns in your drive-thru infrastructure.


    The complete system includes a mounted LCD monitor, media player and software that delivers actionable operational intelligence that can increase revenue to your business. QTimer’s® intuitive, brilliant display uses easy to understand visual cues that are unmatched in the industry, including day part service times right on the integrated dashboard.


    Each vehicle is matched with its order number to measure multiple service points simultaneously. QTimer® was first in the industry to utilize a visual representation of cars in line, include day parts service times right on the dashboard display and track / compare performance goals.


    Data available online or from your smartphone.


    More information on QTimer® HyperActive™ products by Acrelec America®, cut-sheets, brochures and to download manuals visit their website Acrelec America®

    Acrelec America®
    http://acrelecamerica.com/
  • HME® ZOOM™ & HME CLOUD®


    The HME® Drive-Thru Optimization System (DTOS) combines ZOOM™ and the HME CLOUD® to deliver the industry’s most comprehensive drive-thru management system. Whether you’re identifying bottlenecks at the store level, generating multi-store reports or monitoring your stores’ performance remotely, DTOS provides the information you need to improve speed of service, drive sales and increase profitability.


    More than a drive-thru timer, DTOS is a suite of tools designed to work together to achieve optimal drive-thru performance.


    The ZOOM™ drive-thru timer provides complete visibility into your entire drive-thru operation—showing in real-time your store’s performance.


    HME CLOUD® gives you remote access to all your stores as well as detailed reports for specific store information. View your restaurants’ performance on your phone, tablet or PC. 


    Daniels Security Systems is fully trained, certified and authorized for self-install purchases through HME® Direct. Daniels Security Systems is a licensed installer, but not a distributer of HME® products.


    HME® is our preferred Drive-Thru product distributor. If you would like purchasing information via HME® Direct you may call Daniels Security Systems for contact Names and Numbers with HME® and simply inform your sales representative that the install will be performed by Daniels Security Systems.


    You may request an installation quote from Daniels Security Systems before your HME® Direct purchases, but please understand that any warranty service and/or technical support is handled directly by HME® upon installation completion.


    More information on HME® ZOOM™ & HME CLOUD®, cut-sheets, brochures and to download manuals visit their website HME® ZOOM™ & HME CLOUD®

    HME® ZOOM™ & HME CLOUD®
    http://www.hme.com/qsr/zoom-drive-thru-timers/
  • HME® ZOOM™ NITRO


    The HME® ZOOM™ NITRO  is the smart drive-thru companion that keeps your team engaged and determined to achieve faster service and higher car counts than ever before.


    It’s scientifically proven—the desire to achieve drives productivity. Game-based engagement makes work more enjoyable through instant rewards, gratification, motivation, and feedback.


    Integrated automatic goal-based feedback uses real-time data to help crews stay focused on their goals throughout the day. Goal-based feedback prepares your team to take on their next goal, lets them know exactly what they need to do to reach their current goal and congratulates them when they reach the top ranking.


    Group high-performing stores to determine the overall champion or low-performing stores to make competition more evenly matched. Leaderboard competitions can be grouped any way you want.


    More information on HME® ZOOM™ NITRO, cut-sheets, brochures and to download manuals visit their website HME® ZOOM™ NITRO

    HME® ZOOM™ NITRO
    https://www.hme.com/qsr/zoom-nitro-gamification/

3M™SUPPORT G5 | XT-1 HEADSET SYSTEMS

TROUBLE SHOOTING

Download Trouble Shooting Guide for either the G5 or XT-1 Headsets.

OPERATIONS | INSTRUCTIONS

Download the Operations and Instructions Manual for the G5 & XT-1 Complete Systems.

DATE + TIME

Download Date & Time Adjustment Instructions.


REGISTER HEADSET

Download Instructions to Register a New Headset or a Headset Returned from a Repair Center.

HME® EOS | HD®SUPPORT

ACRELEC® Q-TIMER™SUPPORT

HME® ZOOM™ & HME CLOUD®SUPPORT

MARCH NETWORKS®SUPPORT

HIK VISION® U.S.A SUPPORT

AVER MEDIA®SUPPORT

The Aver Media DVR Units have reached their EOLC (End of Life Cycle). If your unit is malfunctioning or not responding and you want Daniels Security Systems to attempt a repair solution please Call  +1 (603)-228-3337 first. If repair service is suggested by a Daniels Security Systems Representative continue to our Downloads section and complete a DVR Repair Form. Upon completion of the DVR Repair Form ship your unit, including the DVR Repair Form, to the address provided on the DVR Repair Form.

TYCO™ DSC®SUPPORT

TEST MODE

Request a Systems Test or Place a Malfunctioning Device Into Test Mode Contact Daniels Security Systems Monitoring Station.

EDIT DATE + TIME

Download Instructions to Update the Security Systems Date & Time Settings.


EDIT ACCESS CODES

Download Instructions to Add, Modify or Delete Security Systems Access Codes.


UPDATE CONTACTS

Submit an Updated Contacts List with Identifiers and Current Phone Numbers.


HONEYWELL™ FIRE-LITE®SUPPORT

Honeywell™ Fire-Lite® is a Life Safety Device. Support Situation for Life Safety Devices Require Immediate Attention by Certified Technicians. Please Call Daniels Security Systems ASAP.

3M™HEADSET REPAIR FORM [PDF]

AVER MEDIA® REPAIR FORM [PDF]